The easiest and nicest people to work with.. The paperwork is short and sweet. The two ladies in the office are awesome!! We got the car we always wanted with no credit and a very low down payment!! Definitely will be going back to get another car when they get some new ones in!
- Mariah Q. Payne
By far the best auto dealer in town.Very friendly and very helpful staff.These people can and will get you into a vehicle fast and hassle free
- Brian Peck
Got my first vehicle from them An have had it for a year now An love it! It still drives perfect An they are a great company to work with! Currently working on getting a second vehicle through them!
- Dylon Frei
I recommend any and everyone down to Jake's auto mall in Ham Lake, Minnesota. Best dealership i've ever done business with! Simple, quick, easy and welcoming process! All credit levels are definitely Accepted !!! Nettie and Michelle is the best, thank you!!
- Trayveon Smith
If you have bad credit this is the place to go!!!!! Such good service and quick!! The two ladies in the office are so friendly!!! I didn't feel bad because my credit sucked!!! And I'm happy with my vehicle!!!!
- Alejandra Dela Vega
I bought a 2003 Pontiac Vibe on Saturday. A couple of hours after I drove off the lot I started having mechanical issues. Called Jake's and they had it towed to their shop and I had it back Monday afternoon. Today the check engine light came on and tomorrow the shop is going to get it straightened out and they aren't charging me anything! It's great to have a place that doesn't just turn their back on you once you drive off the lot. Thank you for getting this problem child of a car looked at and fixed for me. You guys rock!!!!
- Chris Ferguson Van Gundy
We went to jakes because I was referred by a Co-worker, we bought a 07 impala that was so clean it looked new. Was higher miles but ran like new. Their staff was very helpful with the many times I called with questions.I recommend this place to anyone looking for a great used car.
- Ward Priscilla Daniel
Super easy to deal with, if you have all your required paperwork you get a new to you vehicle. I love my volvo.. don't worry she's my baby, Nettie! As with buying any used car if you do not have someone knowledgeable to come with you to check it out, and you don't do your homework, you may come across issues you weren't expecting... Used vehicles are used.
- Teri Lane
Love, love, love this place, I will never buy a car from another place! They made sure I was happy with what I drove away with, not just that day but everytime I feel the need to call. I got a quality vehicle for a fair price. And they worked with me to make sure I was satisfied. Love it!
- Michelle Hayes
I give jakes auto mall a 5 star rating Nettie is the best. I bought my 2003 Passat n I love it. I just have normal wear n tear that I take of. They went out of their way to fix my windshield which was amazing because I lived in lakeville at the time n Steve drove out there to fix it. They also fixed the wiring for my tail lights as well. After that I have had nothing wrong with my vehicle. They have also adjusted things for me with my payments which I still make my payments on time. I referred my bf to get a vehicle n we drove it back to St. Cloud n she drove smooth like butter. Amazing customer service. I am 101% satisfied n I will continue to go back n recruit people to go to them if they are in need of a vehicle.
- Rachel Fischer
I had a great experience at Jake's. Nettie answered all our questions clearly and concisely, and settled our concerns. The warranty is generous and getting accepted for the vehicle was quick and easy. I felt Nettie was informative, genuine and sincere which is usually absent in most auto sales. I will recommend them to everyone, and definitely use again. Thank you Nettie...I love my Impala.
- Sheila Besonen Heiss
I bought a 2006 Volvo on Saturday. With horrible credit, I wasn't sure a car that wasn't falling apart and needing repair would be an option. Turns out, it was. No credit check, just that low down payment and I was all set! Really easy people to work with, great experience. Would recommend.
- Jeni K Googe
For having to buy our first vehicle I was very nervous. Jakes auto worked with me and my wife and made sure we werent worried about anything I went in with no credit and walked away with a fantastic vehicle. I am coming back when its time for the second and so on. Everyone should only buy a car from Jakes auto.
- Anthony Elliott
Bought a 2004 navy blue jeep liberty. I have always wanted a jeep and just so happens it was there. Went there with my low down payment at 10am by noon I was driving away in the truck of my dreams. Quality affordable cars, great customer service and support. I will recommend everyone to get a vehicle from here.
- Likabam Bebabby
Nettie is amazing!!! thank you for freeing me from the bullet holes and bondo! Lol and thank you, Jake, for finding me an awesome car!
- Brandi Wetzel
I more than loved it I! I am so greatfull. They seriously saves my life! With out them I would be jobless and homeless! Can't make it to work without a car! Thanks again! I'd rate you a 10 out of 5 thanks again!
- Jessica Faythe Waukazo
I love their service and I also love the fact that they understand that people have unexpected Bills I just love them all around and I especially love my car!
- Perry Atkins
Very helpful and working on second car work with you to get what you are looking for in a vehicle.
- Jacqueline Donnell Lane
Very friendly, no pressure to buy. The process of paper work was quick. I will come back if I need another car. Thanks Nettie for making this a quick process.
- Lisa Carlson
Came in yesterday and got the best vehicle i could ask for. Thank you guys and great service by the way!
- Alex Reed
I enjoy working with jakes and recommend them to everyone. We have gotten both our vehicles from him and nothing but good.
- Amanda Magnan
Bought a van from Nettie yesterday. Truly awesome and caring people. Love my van and will be back for my next car.
- Rose Abshire-Lucia
I am glad I went t jakes, I had problems with th car and they took it back and fixed my problems and I'm very satisfied with their service.
- Chelsey Sorenson
Bought my car, sent my mom, and my brother. No issues and Nettie treated us all like normal people, not just a payday.
- Crystal Hansen